AfrishopOnline.com
Effective Date: 20/05/2020
AfrishopOnline.com (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable laws including the Nigerian Data Protection Regulation (NDPR), General Data Protection Regulation (GDPR), and California Consumer Privacy Act (CCPA).
1. Information We Collect
We collect the following categories of information:
a. Personal Identifiable Information (PII)
- Full name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (handled securely by third-party providers)
- Account login details (if applicable)
b. Automatically Collected Data
- IP address
- Device type
- Browser type
- Referring URL
- Usage statistics (via cookies and similar technologies)
c. Sensitive Personal Data
We do not intentionally collect sensitive personal data (e.g., health records, biometric data).
2. How We Use Your Information
We use your personal data to:
- Process orders and payments
- Deliver products and services
- Respond to customer inquiries
- Provide customer support
- Send order updates, promotional emails (with your consent)
- Improve site performance and user experience
- Comply with legal obligations
3. Legal Basis for Processing (GDPR)
If you are located in the EU/EEA, we rely on the following legal bases:
- Contract performance: To fulfill purchases and services
- Consent: For marketing emails and certain cookies
- Legal obligation: Where processing is required by law
- Legitimate interest: For fraud prevention and improving our services
4. User Rights
a. NDPR (Nigeria)
You have the right to:
- Request access to your data
- Correct inaccurate data
- Withdraw consent at any time
- Request data deletion
- Lodge a complaint with the Nigerian Data Protection Bureau (NDPB)
b. GDPR (EU Users)
You have the right to:
- Access, rectify, or delete your personal data
- Restrict or object to processing
- Data portability
- File a complaint with an EU Data Protection Authority (DPA)
c. CCPA (California Residents)
You have the right to:
- Know what personal information is collected
- Request deletion of personal data
- Opt-out of the sale of personal data (we do not sell your data)
- Non-discrimination for exercising your rights
To exercise your rights, contact us at privacy@afrishoponline.com.
5. Data Sharing and Transfers
We do not sell your personal data. We may share data with:
- Service Providers: For payment processing, shipping, marketing tools
- Legal Authorities: When required by law
- Third-Party Analytics Tools: Such as Google Analytics (anonymized usage data)
International Transfers: If you are located outside Nigeria, your information may be transferred to and processed in Nigeria or other countries with adequate protections in place.
6. Cookies & Tracking
We use cookies and similar technologies to:
- Authenticate users
- Remember preferences
- Track user behavior (for analytics and marketing)
You can control cookies via your browser settings. For EU users, we request explicit cookie consent where required.
7. Data Security
We implement industry-standard security protocols to protect your data, including:
- SSL encryption
- Secure hosting
- Access controls
- Regular data audits
8. Children’s Privacy
Our site is not intended for children under 13 (or under 16 in the EU). We do not knowingly collect data from minors.
9. Data Retention
We retain your data:
- As long as your account is active
- As needed to provide services
- To comply with legal, tax, or regulatory requirements
10. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes via email or a notice on our website. Please review regularly.
11. Contact Us
For questions or requests regarding your personal data:
Email: privacy@afrishoponline.com
Mailing Address: 1st Rd Iposhe Estate No 9, Magbon Lagos, Nigeria
Phone: 09015497525